Keep in mind that there are 3 mandatory fields (name, deployment state,
incident state). The last two must match with one of the possible values
defined for them at Admin -> General Catalog. The other fields must match
your definition at Admin -> Config Item
Leonardo Certuche
www.itconsultores.com.co
On 12 August 2010 14:07, Jim Jackson
I have had a look at the ITSM Demo system, to better understand the configuration details. Is it possible to get an "importable" copy of the configuration items? I am struggling to import CI's, and I think a sample output would help me to better understand how this works.
Jim
-- Jim Jackson IT Process Manager-Configuration
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