
Hello, What we do is: 1. Load CSV 2. Download CSVs (with CI numbers on it) 3. "Link" them on a new CSV file (first column CI#1, second column CI#2, third column relation between CI#1 and CI#2 4. Invoke new CSV file from database stored procedure so the links get loaded I wonder if there's a better procedure. Leonardo Certuche www.itconsultores.com.co Medellín, Colombia On 19 October 2012 20:11, Wagner <wagnerspi@gmail.com> wrote:
Hi Leonardo,
Yes I've seen that, but I'm importing the software and computer data from a csv file, i didn't see a way to create the link automatically from the csv files.
Any ideas?
Or a way to create links between computer and software through command line? So i could create a script to do that.
Thanks Em 19/10/2012 10:49, "Leonardo Certuche" < leonardo.certuche@itconsultores.com.co> escreveu:
Hello,
Not sure if possible but that's what the Link functionality is for: Create Computers, create Software apart and then link them together, that way you don't have to create the same entry twice when a given software exist in two different computers.
Regards,
Leonardo Certuche www.itconsultores.com.co Medellín, Colombia
On 19 October 2012 04:29, Wagner <wagnerspi@gmail.com> wrote:
Hello,
I'm writing a definition for a ConfigItem Class, and would like to know if is there a way to add some kind of field that it's another ConfigItem Class
This way I could link the Classes Computer and Software for example, and would know which software runs in which computer
Is this possible?
Thanks
--------------------------------------------------------------------- OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm
--------------------------------------------------------------------- OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm
--------------------------------------------------------------------- OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm