Hi Christian
Thank you for the reply.
Indeed I have been meesing around with that file and I have the header but what I don't know how to get is the owners name.
I want to know how to get that data, so I can create the new column with the data.
You see, I have this line in the contenthead <td class="contentkey">$Text{"Owner"}</td>
Now what I'm missing is the second part
$QData{"Owner","40"}</td>
That line right there, doesn't retrieve anything.
Am I making myself clear?
Thanks and regards
Maria Alejandra Piedra
Date: Thu, 14 May 2009 13:13:43 +0200
From: Christian.Mies@it-novum.com
To: itsm@otrs.org
Subject: Re: [itsm] Overview of Config items
Hi Maria,
have a look at the AgentITSMConfigItem.dtl in your Schema. Here
you can add additional Fields for the list.
Kind regards,
Christian
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Von: itsm-bounces@otrs.org
[mailto:itsm-bounces@otrs.org] Im Auftrag von Maria Alejandra Piedra
Gesendet: Mittwoch, 13. Mai 2009 00:47
An: itsm@otrs.org
Betreff: [itsm] Overview of Config items
Hello,
I
would like to know if there is a possibility for adding a extra
column
to the overview. Now there are columns for
-
Number
-
Name
-
Status
-
Last Change
I
would like to add the Owner of the config item to the overview.
Is
this possible and if so where can I change that?
Regards
Maria
Alejandra Piedra
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