Re: [itsm] External note nofication notifier notify..

I use external-email article when I need to notify customer by email. I use external note for cases when I'm obliged to provide information to customer, but I don't require immediate customer's attention. Regards, Anton. 2008/11/10 Joshua McDowell

Hello all,

Just curious if anyone has ever gotten " Customer notification " for external notes to work?

Thanks,

Joshua McDowell

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