Re: [itsm] R: customer_company table

Hi ! One company with 20 "Customer Users" is indeed what I want: The 20 users should be able to see each others tickets. (via "CompanyTicket" feature). But I still do not understand how to implement it using the "Customer Company" entity. Looking at http://doc.otrs.org/2.4/en/html/x1801.html#company-tickets-db I don't see any mean to use the company tickets feature in a manageable way. M.