Hi Alexander I don't mean it like that, I would like, as Yasir, to be able to see the owner on the display of the CI's I already changed my class, that's not the issue. Thanks and regards Maria Alejandra Piedra
Date: Wed, 4 Aug 2010 20:52:48 +0200 From: ahalle-otrs@radprax.de To: mail.otrs.com:ITSM User questions and discussions itsm@otrs.org Subject: Re: [itsm] Config Item Display
Maria Alejandra Piedra wrote :
I'm also interested in what Yasir is asking for! I would like to add the owner field on the display!
Hi Maria Alejandra,
you have to extend the description of the class with something like :
{ Key => 'Owner', Name => 'Owner', Input => { Type => 'Customer', }, },
To do so go to Admin -> Config Item -> [select regarding class] -> [click on button "change"].
Regards
Alexander
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