Re: [itsm] Update OTRS ITSM

Thank u MArius, but still not working. New ideas? Regards, Rangel Perez Sardinha Projects\Support Analyst Unidade - RPO * rangel@ezvoice.com.br (+55 (16) 3515-5800 (+55 (16) 3515-5807 (+55 (11) 3130-9800 (+55 (16) 9287-4445 On 18/07/2011, at 09:41, Marius Vaitiekunas wrote:

On Mon, Jul 18, 2011 at 3:38 PM, Rangel Perez Sardinha wrote: Hi,

After upgrade OTRS to 3.09 and update ITSM to 3.0.4 the menu of itsm options are gone. All user still with permission in ITSM modules, i had try remove and re-add groups permission, but i am still not seeing ITSM option (CMDB,CHANGES, FAQ, etc. ) Could someone help me? Regards,

Hi, Try to set file permissions and restart apache. --------------------------------------------------------------------- OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm