19 Jul
2010
19 Jul
'10
11:40 a.m.
Hi, On 18.07.2010, at 18:43, Torsten Thau wrote:
I'm wondering if there is any possibility to add extra search fields (not only ConfigItem#, Name, Deployment State and Incident State) to the Link window, while linking CI's or Ticket with CI
...this feature is available in our OTRS extension Kix4OTRS OTRS::CiCS(::ITSM). You can download it at http://www.cape-it.de.
Does this require the whole CiCs Framework? Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project