
3 May
2010
3 May
'10
11:10 a.m.
Hi, On 03.05.2010, at 12:56, Alexander Halle wrote:
does anyone know how to link a CI to an attachment ? I searched for options and tried the FileManager module, but this functionality doesn't seem to exist yet. Has anybody solved this ? The use case is providing photos of the CI and quickly finding documentation like manuals.
in some cases this is well done with a link to a CI related FAQ article. There is just the permission concept from ITSM 2.0 left which does allow granular access on a per CI-clase base ... Therefor be careful which docs are uploaded. Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project