
Have you tried disabling selinux? Saludos, Carlos Fernando Rodríguez Hdz. _____ cid:390290916@08082007-2DFF DUX DILIGENS, S.A de C.V. Av. Arcos 267, Col. Arcos Sur 44130 Guadalajara, Jalisco, Mexico Tel: [+52] 33 3208 0551 Cel: 33 1163 8803 eMail: carlos.rodriguez@ mailto:%20carlos.rodriguez@duxdiligens.com duxdiligens.com http://www.linkedin.com/in/carlosfernando LinkedIn profile http://www.duxdiligens.com/ www.duxdiligens.com Mexico City - Guadalajara - Buenos Aires _____ La información contenida en este correo es para uso exclusivo de los destinatarios del mismo. Está prohibido a las personas o entidades que no sean los destinatarios de este correo, realizar cualquier tipo de modificación, copia o distribución del mismo. Si recibe este correo por error, tenga a bien notificar al emisor y eliminarlo. The information in this e mail is intended solely for the use of the addressee. It is prohibited to any person or entity who is not the addressee to make any modification, copy or distribution of this information. If you receive this by mistake, please notify the sender and delete it. From: Rico Corpuz [mailto:rico@playspan.com] Sent: Monday, December 10, 2007 2:21 PM To: itsm@otrs.org Subject: [itsm] Error: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied! I am receiving an error when attempting to access SysConfig under admin. Error: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied! I have changed the permissions on the /pm file to be rwxrwxrwx to verify it wasnt a permissions issue with the file itself. I am a bit lost here. ERROR: OTRS-CGI-09 Perl: 5.8.8 OS: linux Time: Mon Dec 10 20:19:46 2007 Message: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied! Traceback (8343): Module: Kernel::System::Config::WriteDefault (v1.64) Line: 247 Module: Kernel::Modules::AdminSysConfig::Run (v1.61) Line: 54 Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670 Module: /opt/otrs/bin/cgi-bin/index.pl (v1.81) Line: 47