Hello, you all! I've got some problems installing the needed packages to get OTRS::ITSM running. Upon trying to install ITSMTicket package I get: [ OTRS::ITSM 1.1.2 ] Admin OTRS (root@localhost) 11:22:35 - 07/14/2008 Error: Need File/Package! Comment: Bug Report: Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time: Mon Jul 14 11:22:35 2008 Message: Module 'c:\otrs::Kernel::Language::pt_BR.pm' not found! Traceback (3244): Module: Kernel::Language::new (v1.46) Line: 127 Module: Kernel::Output::HTML::Layout::new (v1.51.2.10) Line: 81 Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 139 Module: ModPerl::ROOT::ModPerl::Registry::C_3a_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 47 Module: (eval) (v1.81) Line: 203 Module: ModPerl::RegistryCooker::run (v1.81) Line: 203 Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 169 Module: ModPerl::Registry::handler (v1.99) Line: 30 All other dependent modules are already installed: GeneralCatalog 1.1.2 LinkObject 1.1.2 ITSMCore 1.1.2 ITSMService 1.1.2 How could I solve this problem? Is there any known issue? It seems to be a problem with the language module, but I've set everything back to English and nothing... The file c:\otrs\Kernel\Language\pt_BR.pm is also there. I'm getting crazy with this stuff. Best regards, Harry Brazil