[itsm] Error creating tickets on fresh install

I have a fresh install of OTRS and I am getting inconsistent errors creating tickets. 9 out of 10 tries I am getting the error listed below when creating a ticket. I believe I have set the permissions correctly. Any ideas? Tue Dec 4 20:45:18 2007 error OTRS-CGI-09 Can't write /var/log/otrs/TicketCounter.log: Permission denied Tue Dec 4 20:45:18 2007 notice OTRS-CGI-09 Tn (2007120409000012) exists! Creating a new one.