Hi, I made the changes you said, but the translation about Master Ticket it has no effect. The rest of translations work normally Any idea why this is happening? Regards. Daniel. Date: Wed, 11 Aug 2010 11:28:54 -0500 From: leonardo.certuche@itconsultores.com.co To: itsm@otrs.org Subject: Re: [itsm] Ticket Detalis (MasterSlave Field) Hello, Copy es.pm to es_Custom.pm, modify package Kernel::Language::es; as package Kernel::Language::es_Custom; Remove all translations you won't change and include all your custom translations there. Leonardo Certuche www.itconsultores.com.co On 11 August 2010 11:09, DANIEL D'AGOSTINO wrote: Hi, When you display the ticket details, some ticket data appear in the right panel. One of the data fields is the TicketMaster field. I need to translate the field label and the content. I tried to translate through the es.pm language file but it has no effect. I tried also modifying the dtl file AgentTicketZoom but it didn't work. ¿Has anyone a suggestion about this? Regards and thanks. Daniel. --------------------------------------------------------------------- OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ --------------------------------------------------------------------- OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/