Hi, I am also using german umlaut not in a primary class but in a class of software, have you checked the coding (UTF-8) for database and otrs ? regards Christoph marco.wehr@bbw-akademie.de schrieb:

Hi,

"I could imagine that it has to do something with the German umlaut (there is indeed no English word for "umlaut") in books (B?cher)?"

Thanks for your answer. I have changed all entries in General Catalog and the configitem-class from "Bücher" to "Buecher", but that was it not.

Any other ideas?

Thanks M.Wehr

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