Hi Eduard, Services need to be linked to Customer Users or made default service in https://<yourhost>/otrs/index.pl?Action=AdminCustomerUserService before they become available in tickets. Regards, Anton. 2010/3/18 Eduard Ivanov

How can i bind services to a new ticket?

In Service Manager i am define some services. Now, when i create a new ticket in [Phone call/new ticket] form, dropdown field Service is empty. How can i fill them whis list of services?

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