change template problem
Hi, I've a problem with the change management module: I can't save change templates. Well, in fact I can. But, the saved templates don't contain anything; They don't contain work orders and conditions for example. Do any of you already have experienced this problem? Am I stupidly missing something? I'm using OTRS 3.1.1 with ITSM 3.1.1. Best regards, Cyrille Bollu
ok nevermind; I've got it working now It was probably due to me not using the interface correctly. BR, Cyrille Le 12/03/2012 20:49, cyrille a écrit :
Hi,
I've a problem with the change management module: I can't save change templates.
Well, in fact I can. But, the saved templates don't contain anything; They don't contain work orders and conditions for example.
Do any of you already have experienced this problem?
Am I stupidly missing something?
I'm using OTRS 3.1.1 with ITSM 3.1.1.
Best regards,
Cyrille Bollu
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-- *Cyrille Bollu * Belnet . ICT & Logistics Louizalaan 231 Avenue Louise Brussel 1050 Bruxelles België . Belgique T: +32 2 790 33 33 *www.belnet.be http://www.belnet.be*
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