Raphael Matter wrote:

Hi Egor,

of course i meant the beta, 1.1.9.3 http://1.1.9.3, at ftp://ftp.otrs.org/pub/otrs/itsm/packages12/

best regards

2008/8/7 Egor Tsilenko mailto:bg8s@symlink.ru>

Raphael Matter wrote:

...

Hi,

are there some instructions for upgrading from ITSM 1.1 to 1.2? In the package list i can see the package "ITSMUpgradeTo12", but without any comments. Can someone tell me how and when to use it? When i update my OTRS Version to 2.3 all the old ITSM Packages are listed as incorrect installed. when i try to reinstall them i run into internal server errors. what is the exact procedure to follow?

thanks and best regards -- Raphael Matter

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Hi Raphael, Could you tell me where did you found ITSM 1.2 *NOT* beta? -- MoiKrug - Циленко Егор http://bg8s.moikrug.ru/?from=userlinkЦиленко Егор http://bg8s.moikrug.ru/?from=userlink

_______________________________________________ OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm Support or consulting for your OTRS::ITSM system? => http://www.otrs.com/

-- Raphael Matter Pfalzeler Straße 75 54293 Trier ------------------------------------------------------------------------

_______________________________________________ OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm Support or consulting for your OTRS::ITSM system? => http://www.otrs.com/ Thanks ^) I'd thought that I've missed new stable release.

-- MoiKrug - Циленко Егор http://bg8s.moikrug.ru/?from=userlinkЦиленко Егор http://bg8s.moikrug.ru/?from=userlink