Hi, can someone please give me a hint how to update from ITSM 2.0.3 to ITSM 2.1.1 ? Sorry, I can't find any postings about this and the readme only mentions upgrades from older versions. Perhaps it's too easy and I just don't see it :( Do I have to install GeneralCatalog and ITSMCore with the package manager by pointing it to the downloaded OPMs and then I will have update links for the other modules ? Or do I have to add a new package source to get update links for all packages including GenerealCatalog and ITSMCore ? Or something completly different ? Thanks in advance Alexander -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152 Web: http://www.radprax.de
Hi Alexander, if you just install/upgrade the packages GeneralCatalog and ITSMCore manually, then there will be a new repository URL, which you can use to upgrade the other ITSM packages. Best regards, Udo On 03.11.2010 01:26, Alexander Halle wrote:
Hi,
can someone please give me a hint how to update from ITSM 2.0.3 to ITSM 2.1.1 ?
Sorry, I can't find any postings about this and the readme only mentions upgrades from older versions. Perhaps it's too easy and I just don't see it :(
Do I have to install GeneralCatalog and ITSMCore with the package manager by pointing it to the downloaded OPMs and then I will have update links for the other modules ?
Or do I have to add a new package source to get update links for all packages including GenerealCatalog and ITSMCore ?
Or something completly different ?
Thanks in advance
Alexander
-- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152 Web: http://www.radprax.de
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Udo Bretz wrote :
if you just install/upgrade the packages GeneralCatalog and ITSMCore manually, then there will be a new repository URL, which you can use to upgrade the other ITSM packages.
Hi Udo, ok, thanks for the quick answer. Regards Alexander -- radprax Gesellschaft für Medizinische Versorgungszentren mbH | Sitz und Registergericht: Wuppertal, HRB 19359 | Bergstr. 7 - 9, 42105 Wuppertal Geschäftsführung: Andreas Martin, Dr. Heiner Steffens, Dr. Renate Tewaag Direktkontakt Fon +49 202 2489 1123, Fax +49 202 2489 94 1123
Hi Alexander, There are INSTALL files on the FTP server: http://ftp.otrs.org/pub/otrs/itsm/ This directory also includes a file called INSTALL-2.1.ITSM where we also have an UPGRADE section. Cheers, Nils On 03.11.2010, at 01:26, Alexander Halle wrote:
can someone please give me a hint how to update from ITSM 2.0.3 to ITSM 2.1.1 ?
Sorry, I can't find any postings about this and the readme only mentions upgrades from older versions. Perhaps it's too easy and I just don't see it :(
Do I have to install GeneralCatalog and ITSMCore with the package manager by pointing it to the downloaded OPMs and then I will have update links for the other modules ?
Or do I have to add a new package source to get update links for all packages including GenerealCatalog and ITSMCore ?
Or something completly different ?
— Nils Leideck Senior Consultant http://webint.cryptonode.de / a Fractal project
Nils Leideck - ITSM wrote :
There are INSTALL files on the FTP server:
http://ftp.otrs.org/pub/otrs/itsm/
This directory also includes a file called INSTALL-2.1.ITSM where we also have an UPGRADE section.
Hi Nils, thanks, I read the wrong document. The download page (http://www.otrs.org/download/) points to http://ftp.otrs.org/pub/otrs/itsm/INSTALL-2.0.ITSM instead of http://ftp.otrs.org/pub/otrs/itsm/INSTALL-2.1.ITSM . I would be glad if someone could correct the page for users like me who don't notice the wrong URL at night :) Regards Alexander -- radprax Gesellschaft für Medizinische Versorgungszentren mbH | Sitz und Registergericht: Wuppertal, HRB 19359 | Bergstr. 7 - 9, 42105 Wuppertal Geschäftsführung: Andreas Martin, Dr. Heiner Steffens, Dr. Renate Tewaag Direktkontakt Fon +49 202 2489 1123, Fax +49 202 2489 94 1123
Thanks for pointing it out. I've corrected it, should be on the site in 30 minutes or so. -- Mike On do, 2010-11-04 at 10:26 +0100, Alexander Halle wrote:
Nils Leideck - ITSM wrote :
There are INSTALL files on the FTP server:
http://ftp.otrs.org/pub/otrs/itsm/
This directory also includes a file called INSTALL-2.1.ITSM where we also have an UPGRADE section.
Hi Nils,
thanks, I read the wrong document.
The download page (http://www.otrs.org/download/) points to
http://ftp.otrs.org/pub/otrs/itsm/INSTALL-2.0.ITSM
instead of
http://ftp.otrs.org/pub/otrs/itsm/INSTALL-2.1.ITSM .
I would be glad if someone could correct the page for users like me who don't notice the wrong URL at night :)
Regards
Alexander
Michiel Beijen wrote :
Thanks for pointing it out. I've corrected it, should be on the site in 30 minutes or so.
Thanks Michiel, it works now. Regards Alexander -- radprax Gesellschaft für Medizinische Versorgungszentren mbH | Sitz und Registergericht: Wuppertal, HRB 19359 | Bergstr. 7 - 9, 42105 Wuppertal Geschäftsführung: Andreas Martin, Dr. Heiner Steffens, Dr. Renate Tewaag Direktkontakt Fon +49 202 2489 1123, Fax +49 202 2489 94 1123
participants (5)
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Alexander Halle -
Alexander Halle -
Michiel Beijen -
Nils Leideck - ITSM -
Udo Bretz