Hi Marco, What version of OTRS and OTRS::ITSM are you using? I'm using a vanilla OTRS::ITSM 1.2.3 on OTRS 2.3.4 and it works well for me. See the screenshot below. Also, I have included the defenition for the Location item for reference. Admin > General Catalog > ITSM::ConfigItem::Location::Type lists the types that are valid for this CI. Kind regards, Michiel. ------------------------------------------------------- Config Item Class: Location Version: 1 Created by: root@localhost (Admin OTRS) Created: 05/20/2009 22:27:18 Definition: [ { Key => 'Type', Name => 'Type', Searchable => 1, Input => { Type => 'GeneralCatalog', Class => 'ITSM::ConfigItem::Location::Type', Translation => 1, }, }, { Key => 'Phone1', Name => 'Phone 1', Searchable => 1, Input => { Type => 'Text', Size => 50, MaxLength => 100, }, }, { Key => 'Phone2', Name => 'Phone 2', Searchable => 1, Input => { Type => 'Text', Size => 50, MaxLength => 100, }, }, { Key => 'Fax', Name => 'Fax', Searchable => 1, Input => { Type => 'Text', Size => 50, MaxLength => 100, }, }, { Key => 'E-Mail', Name => 'E-Mail', Searchable => 1, Input => { Type => 'Text', Size => 50, MaxLength => 100, }, }, { Key => 'Address', Name => 'Address', Searchable => 1, Input => { Type => 'TextArea', }, }, { Key => 'Note', Name => 'Note', Searchable => 1, Input => { Type => 'TextArea', Required => 1, }, CountMin => 0, CountDefault => 0, }, ]; [image: http://dl.getdropbox.com/u/222532/otrs_itsm_location.png] -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Tue, May 19, 2009 at 09:33, wrote:

Hi,

I have a problem with adding new locations in the admin interface. I can't choice the type here, i have no possibility to choice any entry from the general-catalog-class *ITSM::ConfigItem::Location::Type *https://kh-web-srv03.bbw-akademie.de/otrs/index.pl?Action=AdminGeneralCatalo..., becauset here is no text field for type.

I hope anybody can help me.

Thanks in advance M.Wehr

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