change ticket action list depending on the ticket type

Hello, colleagues, Is there a (quick) way to change the list of available actions for a ticket based on the ticket type? Regards, Anton.

Hi Anton,
I'm afraid currently we not have anything in place for what you want to
achieve.
It would for an experienced developer probably not be too hard to do some
JavaScript tricks to achieve what you need. What is it you're looking at?
((enjoy))
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Michiel Beijen
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On Mon, Nov 16, 2009 at 3:51 PM, Anton Gubar'kov
Hello, colleagues,
Is there a (quick) way to change the list of available actions for a ticket based on the ticket type?
Regards, Anton.
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I would propose to look into ACL configurations. Am 17.11.2009 um 09:40 schrieb Michiel Beijen:
I'm afraid currently we not have anything in place for what you want to achieve.
Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net https://webint.cryptonode.de / a Fractal project
participants (3)
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Anton Gubar'kov
-
Michiel Beijen
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Nils Leideck - ITSM