Hi, I get the subject error with the ITSM 3.0.5 version. Same error ocurred with 3.0.3 version, that's is the reason why I upgraded to 3.0.5, but the error still continues. When I select "new" at the CMDB menu and I choose a class of CI, I get an Ajax error, when I accept to see the complete error I get this message: ---------- ITSM.Agent.CustomerSearch is undefined (?)()@https://otrs.mydomain.com/otrs/index.pl?Action=AgentITSMConfigItemEdit;Class... Ready((function (j, s) {return new b.fn.init(j, s);}))@https://otrs.mydomain.com/otrs-web/js/js-cache/CommonJS_534d7e277cf7c791de93... trigger()@https://otrs.mydomain.com/otrs-web/js/js-cache/CommonJS_534d7e277cf7c791de93... trigger([object Event])@https://otrs.mydomain.com/otrs-web/js/js-cache/CommonJS_534d7e277cf7c791de93... -------------- After the error occurs the window gets blocked and I can't save the CI. If someone can help me, I'll appreciate it. Thanks.