Hello Leonardo, thats not supported in OTRS::ITSM 2.0.x What you saw, is the head branch of OTRS::ITSM, which will become the version 2.1.x, which will be going to beta at the end of July. So, currently, the development is still in progress... Best regards, Udo On 28.06.2010 16:14, Leonardo Certuche wrote:

Hello,

On http://source.otrs.org/viewvc.cgi/ITSMChangeManagement/ITSMChangeManagement.... it says that freetext in workorders and changes is now supported but after installing it, I don't see how. Could anyone please explain to me how to insert freetexts to workorders and changes?

Thanks,

-- Leonardo Certuche www.itconsultores.com.co http://www.itconsultores.com.co

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