Inventory and tracking tool? - itsm - OTRS mailing lists

newer
Re: [itsm] retaing html formatting...

Inventory and tracking tool?

older
Ticket link - ITIL concept

Nielson, Adam

19 Jun 2008 19 Jun '08

3:57 p.m.

Can you use OTRS, or OTRS + ITSM to do inventory and tracking? We constantly send out devices for test and need to track who has them, where they are, etc. Also, if we could use OTRS to submit requests and returns too. Mainly, is there a way to have a "spreadsheet" type style of inventory and asset tracking? Thank you, Adam Nielson

Reply

Sign in to reply online Use email software

Show replies by date

Egor Tsilenko

19 Jun 19 Jun

4:56 p.m.

Hi Adam! I think you can configure itsm inventure module to do this, it is not so difficult. Sent from my iPhone On 19.06.2008, at 19:57, "Nielson, Adam" wrote:

Can you use OTRS, or OTRS + ITSM to do inventory and tracking? We constantly send out devices for test and need to track who has them, where they are, etc. Also, if we could use OTRS to submit requests and returns too.

Mainly, is there a way to have a "spreadsheet" type style of inventory and asset tracking?

Thank you,

Adam Nielson _______________________________________________ OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm Support or consulting for your OTRS::ITSM system? => http://www.otrs.com/

Reply

Sign in to reply online Use email software

Nielson, Adam

5:04 p.m.

I was unable to find a package or module by this name. I tried going to: ftp://ftp.otrs.org/pub/otrs/itsm/packages11/ but was unable to find anything. Can you lead me to where I need to download this? - Adam -----Original Message----- From: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] On Behalf Of Egor Tsilenko Sent: Thursday, June 19, 2008 10:56 AM To: OTRS::ITSM User questions and discussions Subject: Re: [itsm] Inventory and tracking tool? Hi Adam! I think you can configure itsm inventure module to do this, it is not so difficult. Sent from my iPhone On 19.06.2008, at 19:57, "Nielson, Adam" wrote:

Can you use OTRS, or OTRS + ITSM to do inventory and tracking? We constantly send out devices for test and need to track who has them, where they are, etc. Also, if we could use OTRS to submit requests and returns too.

Mainly, is there a way to have a "spreadsheet" type style of inventory and asset tracking?

Thank you,

Adam Nielson _______________________________________________ OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm Support or consulting for your OTRS::ITSM system? => http://www.otrs.com/

OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm Support or consulting for your OTRS::ITSM system? => http://www.otrs.com/

Reply

Sign in to reply online Use email software

Egor Tsilenko

20 Jun 20 Jun

7:58 a.m.

Nielson, Adam wrote:

I was unable to find a package or module by this name. I tried going to: ftp://ftp.otrs.org/pub/otrs/itsm/packages11/ but was unable to find anything.

Can you lead me to where I need to download this?

- Adam

-----Original Message----- From: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] On Behalf Of Egor Tsilenko Sent: Thursday, June 19, 2008 10:56 AM To: OTRS::ITSM User questions and discussions Subject: Re: [itsm] Inventory and tracking tool?

Hi Adam! I think you can configure itsm inventure module to do this, it is not so difficult.

Sent from my iPhone

On 19.06.2008, at 19:57, "Nielson, Adam" wrote:

...
Can you use OTRS, or OTRS + ITSM to do inventory and tracking? We constantly send out devices for test and need to track who has them, where they are, etc. Also, if we could use OTRS to submit requests and returns too.

Mainly, is there a way to have a "spreadsheet" type style of inventory and asset tracking?

Thank you,

Adam Nielson _______________________________________________ OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm Support or consulting for your OTRS::ITSM system? => http://www.otrs.com/

_______________________________________________ OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm Support or consulting for your OTRS::ITSM system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm Support or consulting for your OTRS::ITSM system? => http://www.otrs.com/

It is called AgentITSMConfigItem: http://ftp.otrs.org/pub/otrs/itsm/packages11/ITSMConfigItem-1.1.2.opm Read about installation here: http://otrs.org/download/ -- MoiKrug - ??????? ???? http://bg8s.moikrug.ru/?from=userlink??????? ???? http://bg8s.moikrug.ru/?from=userlink

Reply

Sign in to reply online Use email software

6266

Age (days ago)

6267

Last active (days ago)

Download

3 comments

2 participants

tags

participants (2)

Egor Tsilenko
Nielson, Adam