HI, a) I have a GenericAgentDelete with : -rw-r--r-- 1 otrs1 root 1300 Feb 16 10:37 GenericAgentDelete # -- # $Id: GenericAgent.pm.dist,v 1.7 2004/02/12 00:55:01 martin Exp $ # -- # This software comes with ABSOLUTELY NO WARRANTY. For details, see # the enclosed file COPYING for license information (GPL). If you # did not receive this file, see http://www.gnu.org/licenses/gpl.txt. # -- package Kernel::Config::GenericAgentDelete; use strict; use vars qw($VERSION @ISA @EXPORT %Jobs); require Exporter; @ISA = qw(Exporter); @EXPORT = qw(%Jobs); $VERSION = '$Revision: 1.7 $'; $VERSION =~ s/^\$.*:\W(.*)\W.+?$/$1/; # ----------------------------------------------------------------------- # config options # ----------------------------------------------------------------------- %Jobs = ( # -- # Delete -> Delete All Tickets in Junk Queue # -- 'delete' => { Queue => 'delete', Subject => '% %', New => { Delete => 1, }, }, ); # ----------------------------------------------------------------------- # end of config options # ----------------------------------------------------------------------- 1; b) and the default GenericAgent.pl -rwxr-xr-x 1 otrs1 root 6144 Oct 18 12:14 GenericAgent.pl c) from the current tarball, on a SuSE 8.0 d) Error: Can't load agent job file 'Kernel::Config::GenericAgentDelete': No such file or directory So, is there something wrong with the rights? And: with the default Generic.pm the same error occurs. thx for any hints... bye, Yvonne