Run:
*crontab -l -u otrs | egrep -v '^#|^$'*
The default output must be like this:
MAILTO="root@localhost"
20 0 * * 0 $HOME/bin/otrs.DeleteCache.pl --expired >> /dev/null
30 0 * * 0 $HOME/bin/otrs.LoaderCache.pl -o delete >> /dev/null
*/20 * * * * $HOME/bin/otrs.GenericAgent.pl >> /dev/null
*/10 * * * * $HOME/bin/otrs.GenericAgent.pl -c db >> /dev/null
45 */2 * * * $HOME/bin/otrs.PendingJobs.pl >> /dev/null
10 0 * * * $HOME/bin/otrs.cleanup >> /dev/null
**/10 * * * * $HOME/bin/otrs.PostMasterMailbox.pl >> /dev/null*
01 01 * * * $HOME/bin/otrs.RebuildTicketIndex.pl >> /dev/null
55 */2 * * * $HOME/bin/otrs.DeleteSessionIDs.pl --expired >> /dev/null
35 * * * * $HOME/bin/otrs.UnlockTickets.pl --timeout >> /dev/null
You may edit the */opt/otrs/var/cron/postmaster_mailbox* and change the
default time.
Than you restart the Otrs Crontab.
*/opt/otrs/bin/Cron.sh restart otrs*
Best regards.
*Dilson Tomé Rainov
*
On Tue, Apr 10, 2012 at 10:37, Luca Domenella
Hi all,****
** **
i dont know why, but the emails are fetched every hour instead of every 10 minutes…****
the crontab is correctly configure the get them very 10 minutes… (the default otrs crontab)…****
** **
any idea ?****
** **
regards,**
*Luca Domenella*****
T: +39 06 98962316 M: +39 3426919354****
E: luca.domenella@bwinparty.com****
*bwin Italia* Via Adolfo Ravà, 124 00142 Roma (RM)****
www.bwinparty.com****
****
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