
Hey,
just login into your mysql as 'root' and then do the following.
use otrs;
source $HOME_OTRS/scripts/DBUpdate-to-2.4.mysql.sql;
source $HOME_OTRS/scripts/DBUpdate-to-2.4.pl;
Here you´ll get some error´s just ignore them and go on with the following
command.
source $HOME_OTRS/scripts/DBUpdate-to-2.4-post.mysql.sql;
Then you can quit from mysql and restart the services. Now just login into
your OTRS System with an administrators account, go to the Admin panel and
click on the sysconfig.
Have fun ;)
Mit freundlichen Grüßen / Kind regards
Markus Moj
IT Infrastructure & Services
TimoCom Soft- und Hardware GmbH
In der Steele 2
D-40599 Düsseldorf
Tel: +49 211 88 26 80 14
Fax: +49 211 88 26 70 14
eMail: MMoj@TimoCom.com
www.TimoCom.com
Geschäftsführer: Jens Thiermann, Gunther Matzaitis
Amtsgericht Düsseldorf, HRB 34489
From: Emily Flynn