20 Dec
2006
20 Dec
'06
11:15 p.m.
I am new to OTRS and we are just trying to use the Survey Module. Whenever we close a ticket, we set it up to send a survey to the customer, but it sends 2 tickets. Has anyone else had this problem? Lauren Williams System Analyst - Lab Memorial Hospital of Sweetwater County 1200 College Drive Rock Springs, WY 82901 (307) 352-8532 e-mail: lwilliams@minershospital.org blocked::mailto:lwilliams@minershospital.org