
5 Oct
2004
5 Oct
'04
4:47 a.m.
Hi there, I'm new to this list, and to OTRS. I was hoping to get some information on how to customise the 'templates' for the user interface etc.? Things like: LOGO COMPANY NAME I would like to change to our details. It's located at: http://helpdesk.hildas.unimelb.edu.au/otrs/customer.pl How do I access this to change it? I have had the server setup running Linux (slackware 9.1), have full access, but would like to know how I change it :-) Thanks in advance, James IT Support Officer St Hildas College The University of Melbourne College Crescent Parkville Victoria 3052 9248 8401 jpickard@hildas.unimelb.edu.au mailto:jpickard@hildas.unimelb.edu.au