[otrs] Queue Configuration: Customer Move, State and Owner Ntification missing

7 Oct 2009

      Greetings

I was notified that my users has stopped getting notifications when we
changed owners of tickets. When I went to the Queue I do not see an
option in its configuration to change Customer Move Notify nor State or
Owner Notify

We are running 2.4.2 and I am curious if anyone else has seen this or if
it had been a function which was moved

Thanks in advance

Vance Walsh
Help Desk Manager
Harmonix Music Systems
625 Massachusetts Ave
Cambridge, MA 02139
vance.walsh@harmonixmusic.com mailto:grich@harmonixmusic.com