
We are running OTRS on an Apache server.
We have restarted the server and still getting the same error message
Invalid argument at /opt/otrs/bin/cgi-bin/../../Kernel/System/Log.pm line 83, <PRODUCT> line 4.
What are the options available to me to in order to get OTRS working again?
Thank you for your help
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From: Michiel Beijen
The problem is that are *nix commands, shared memory in windows is managed differently and afaik there isn't something similar natively and/or it is necessary to do that ...
For this I posted a link to sysinternals where you can find some tool that could help you but, if I was in your shoes at this point I'll reboot the machine without trying to do anything at the shared memory (it is cleaned however during reboot and recreated as needed when application is started).
On Fri, Aug 14, 2009 at 3:04 PM, Lev Davidovich
wrote: yes it is on apache and i now know how to restart it.
i have also managed to ftp into it.
but i am still not sure how to remove the shared memory segment. which directory do i need to change into from my command prompt and what file do i need to run the commands
shell> ipcs | grep 4096 and shell> ipcrm -m 327685 on? I got these commands from the otrs lists at this link
http://lists.otrs.org/pipermail/otrs/2003-April/001346.html
Thanks for helping me
From: Marco Vannini
To: User questions and discussions about OTRS.
Sent: Friday, 14 August, 2009 13:54:05 Subject: Re: [otrs] remove the shared memory segment and rebooting OTRS but if you restart apache (is on it, isnt' it ?) ?
On Fri, Aug 14, 2009 at 1:48 PM, Lev Davidovich
wrote: Can anyone tell me how to remove the shared memory segment of /otrs/Kernel/System/Log.pm using the command line from a windows pc and then rebooting OTRS?
Thanks
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