Re: [otrs] "Email sent on behalf of"

25 May 2011

      Thanks Lars!

Thanks and Best Regards,
Muhammad El-Sergani.

On Wed, May 25, 2011 at 4:38 PM, Lars Jørgensen  wrote:
...
Hi Muhammad,
There's something like it in SysConfig -> Ticket -> Core::Ticket ->
Ticket::DefineEmailFrom.
Lars
*From:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of
*Muhammad El-Sergani
*Sent:* Monday, May 23, 2011 4:01 PM
*To:* OTRS
*Subject:* [otrs] "Email sent on behalf of"
Hello all,
Is it possible to make OTRS place in the FROM header " on
behalf of ABC Company"? And make that  be the actual sending
agent?
Thanks and Best Regards,
Muhammad El-Sergani.
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