I guess this would be an OTRS bug. Can you file a report please? Regards, mg Am 29.09.10 13:51, schrieb Hugh Kelley:
When I reply to a ticket via Firefox, I seem to be able to paste images in the body of the message. Under IE, this does not work.
Is this an OTRS feature or some FF add-on that is enabling it? I assume it is within OTRS since the tool knows to upload the image to the /otrs/index.pl?Action=PictureUpload http://index.pl?Action=PictureUpload handle (which makes it an attachment of the article).
Hugh
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