21 Dec
2006
21 Dec
'06
6:04 p.m.
Can anyone help me with the unlock timeout and escalation feature on queues? I have set them both at 2880 (2days) and they just unlock or escalate at random times. I can't figure out what might be causing this to happen. Lauren Williams System Analyst - Lab Memorial Hospital of Sweetwater County 1200 College Drive Rock Springs, WY 82901 (307) 352-8532 e-mail: lwilliams@minershospital.org blocked::mailto:lwilliams@minershospital.org