man, 15.12.2003 kl. 01.18 skrev Martin Edenhofer:
Hi Eivind,
On Fri, Dec 12, 2003 at 12:46:31PM +0100, Eivind Arnesen wrote:
OTRS looks very promising, but I've run into a problem. I cannot answer tickets when i press "empy answer". I'm using the latest otrs rpm on a redhat 9 box.
Here is the message from /var/log/httpd/error_log:
ModPerl::Registry: Can't call method "address" on an undefined value at /opt/otrs//Kernel/System/Email/Sendmail.pm line 88.! [...]
Is it working if you use cgi?
Martin
You mean without mod_perl? No, I've tried without the perl settings in
/etc/httpd/conf.d/otrs.conf. I could really need some help with this
one,
we are replacing a Advanced Helpdesk from CA with (hopefully) OTRS
if we can get it to work soon.
My current apache configuration uses:
# agent, admin and customer frontend
ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/"
Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
# load all otrs modules
Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl
# Apache::Reload - Reload Perl Modules when Changed on Disk
PerlModule Apache::Reload
PerlInitHandler Apache::Reload
# set mod_perl2 options
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