Re: [otrs] how to add various details of users from Active Directory to OTRS system

Hi, On 17.09.2010, at 22:40, Pradumna Maheshwari wrote:

Can you please tell me, how to add various details of users from Active Directory to OTRS system..?

First: your question is the subject … use the email body for detail descripton please Second: You need to setup AD auth and sync Third: Here is the documentation: http://doc.otrs.org/2.4/en/html/x1872.html#agent-auth-backends Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project