see the Frontend::Customer::Ticket::ViewNew CustomerPanelOwnSelection: Here you can insert the Queues, which the customer can select in the Customer-Interface. MSN: andrea.consadori@hotmail.itWEB: http://www.consadori.com Date: Thu, 13 Sep 2007 17:02:37 +0200From: Pascal.Rebsamen@socoag.comTo: otrs@otrs.orgSubject: [otrs] customer webinterface queue selection hi, we want use otrs to support our customers. the primary ticket handling should be done over the customer webinterface. we created a queue for each customer and added a new customer account. when the customer log in to the webinterface and create a new ticket, he can see all queues. what can i do, that the customer only see the queue, that is responsible for hes company? thanks for help regards pascal _________________________________________________________________ Scarica GRATIS la versione personalizzata MSN di Internet Explorer 7! http://optimizedie7.msn.com/default.aspx?mkt=it-it