Hello Ken, the background indicates priority of a ticket. Pink = high and red = verry high. Priority indications you can define yourself in the admin panel. Regards, Mayk Anderson, Ken wrote:
What does the pink background on various tickets indicate?
Thanks,
-Ken
*Ken Anderson*
*Senior Systems Consultant*
*OA Solutions*
*Victoria*Vancouver*Edmonton*
*tel. (250) 385-4333 x219*
*fax. (250) 483-3380*
*ken.anderson@oasolutions.ca* mailto:ken.anderson@oasolutions.ca
*www.oasolutions.ca* http://www.oasolutions.ca/
*/Please note that effective October 1, 2009 OA Solutions' Victoria Office has moved. Our new address is:/*
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