Re: [otrs] Remove attachments from emails

Usecase is: Attachments with .dll or .exe extensions are sent over email. Ravi Shankar ________________________________ From: Michiel Beijen To: User questions and discussions about OTRS. Sent: Tue, 10 May, 2011 1:55:14 PM Subject: Re: [otrs] Remove attachments from emails Dear Mr Shanker, You can probably do this by creating a postmaster filter and/or a ticket event module; this would require writing Perl. Can I ask for the use case you have for this? Someone sends in an email: "See the screenshot"... and then you just scrubbed the attachments! It does not sound very useful to me... -- Mike On Tue, May 10, 2011 at 7:15 AM, ravi shanker wrote:

Hi, I want to remove attachments from emails sent to our mailbox,which in turn create tickets in otrs....is there any config setting.Please help.

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