Re: [otrs] hash value in otrs.Console.pl

Hi Carlos, Sure, the answer is in the help [--source-path ...] - Specify the source location of the setting value YAML file. [--value ...] - Specify single line setting value. You need to set your hash as a YAML structure and put it into a file. ((enjoy)) Carlos Rodríguez

On Jun 29, 2018, at 6:00 PM, carlos calvo wrote:

Hi!

i am running OTRS 6.0.8 and trying to setting things up over the console utility, otrs.Console.pl http://otrs.console.pl/ I would like to configure a value in one of the parameters " Ticket::Frontend::AgentTicketCompose###DynamicField", but OTRS keeps complaining about the value type not being a hash. Does anyone has an idea how to provide a hash value over this interface. I've tried several options but none did really worked out.

[otrs@bss-otrs bin]$ perl ./otrs.Console.pl http://otrs.console.pl/ Admin::Config::Update --setting-name Ticket::Frontend::AgentTicketCompose###DynamicField --value "(AgentID => '1')" Updating setting value... ERROR: OTRS-otrs.Console.pl-Admin::Config::Update-15 Perl: 5.16.3 OS: linux Time: Sat Jun 30 00:50:06 2018 Message: Setting Ticket::Frontend::AgentTicketCompose###DynamicField Effective value is not correct: Its not a hash! Traceback (31978): Module: Kernel::System::SysConfig::ConfigurationDeploy Line: 3483 Module: Kernel::System::Console::Command::Admin::Config::Update::Run Line: 170 Module: (eval) Line: 461 Module: Kernel::System::Console::BaseCommand::Execute Line: 454 Module: Kernel::System::Console::InterfaceConsole::Run Line: 80 Module: ./otrs.Console.pl http://otrs.console.pl/ Line: 38 Error: Deployment failed!

Br&Tx Carlos. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs