[otrs] Cant find how to change Queue email

2 Apr 2008

      Hello All,

I configured otrs once before, but it has been a while and there are a
few things I cannot remember.  

1.	when I created a queue, and modified ticket, I see the following
message in the log:

Sent email to 'OTRS Feedback ' from 'OTRS Management
'. HistoryType => SendCustomerNotification, Subject =>
Re: [Ticket#1010001] New Queue "CentOS"

2.	For Some reason I cannot get OTRS to actually send messages to
my email account.  I can send mail from the root prompt via echo "Test
Message  x.x.x.x" | sendmail cbobb@alinean.com but I cannot get any mail
from within OTRS, I must be missing something.

3.	How do I change the mail from going to feeback@otrs.org to have
it go to myself.

4.	Also, when selecting messages for bulk operation, It prompts me
hit "OK for bulk Action", I cannot remember where in the configuration
file to disable that message.  

Thanks in advance for any help on these 2 problems ( for now)

cbobb

[otrs] Cant find how to change Queue email

Corey Bobb