Hi,
No there's nothing in the error logs about it.
I am however, continuously getting the following error in the otrs log
although I doubt it has anything to do with it.:
[Thu Oct 4 15:20:04 2007][Error][C:/OTRS/otrs/bin/GenericAgent.pl][100]
Module 'Kernel::Config::GenericAgent' not found
But the GenericAgent.pl file is indeed where it's supposed to be.
-Emily
_____
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Mark
Nernberg
Sent: 04 October 2007 15:00
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] IE7 crashing
On 10/4/07, Emily Flynn wrote:
I've been using the OTRS GUI with Firefox, and I've checked that any pages
where I've edited the html render OK in IE7. I never actually used OTRS
with IE7 though, and a colleague of mine who uses IE7 came across a problem
this morning.
When he goes to reply to a new ticket to say request received and to change
the state, as soon as he hits submit, the internet explorer error 'page
cannot be displayed' comes up, however the email does get sent to the person
who created the ticket, and indeed, the state gets changed. Hitting the
back button will bring you back to where you were no problem.
I don't understand what might be causing this problem as the page right
after submitting the request received email is no different to the page
viewed previous to the reply page.
Has anyone checked the webserver's error logs?
