3 Oct
2007
3 Oct
'07
7:18 p.m.
Greetings, I am using OTRS 2.1.6 When I'm using any kind of response linked to a queue, I'm getting the following inside the message: "<name>" <email> wrote:
<snippet>
How can I control the above or remove it? I just need what I write in the response to be displyed. Regards