[otrs] Chaning To field in 'New Ticket' window

7 Feb 2005

      Hello,

I would like to change the 'To:' field in the New Ticket window. By default
I see Junk, Misc, Postmaster, and Raw. I would like to delete these and make
my own options. As I understand it these are the default queues in OTRS. Is
there a way to change these? (I tried creating customer queues, but they
didn't show up!)

Thanks!

Andrew

Andrew Whalen
CTO       
NetDialog bv
Virtualizing Technology.
http://www.netdialog.biz http://www.netdialog.biz/