Hi, Under linux we must restart otrs service after modifying cron files. Do you try to restart you otrs win service ? Le 30/03/2010 06:03, shiva krishna a écrit :
Hi,
I am using otrs 2.4.7 on windows OS and i am using postmaster mail account to generate tickets but it is taking 10 min to generate tickets for received mails i have tried changing time interval to 1 min by making changes in OTRS\var\cron\postmaster_mailbox.dist file but no luck can any one guide me step by step...where to make the changes to poll postmaster mail in every one min interval.
Regards,
-- G.Siva Krishna
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