Please forgive the accidently sent posting - here is the entire thing: I am running 2.3.2 on W2K3 / IIS6 / MSSQL 2005. Have everything running nicely except for the FAQ module. Have installed it through the PackageManager, but there is no icon or link anywhere that I can find to navigate to the FAQ or actually start creating FAQ items. Also, if I manually go to the hook - http://respighi/otrs/index.pl?Action=FAQ - I receive this error: Error: Module Kernel::Modules::FAQ not registered in Kernel/Config.pm! Comment: Please contact your admin Bug Report: Top of Form Bottom of Form Traceback: ERROR: OTRS-CGI-01 Perl: 5.8.8 OS: MSWin32 Time: Fri May 8 10:32:04 2009 Message: Module Kernel::Modules::FAQ not registered in Kernel/Config.pm! Traceback (3824): Module: Kernel::System::Web::InterfaceAgent::Run (v1.34) Line: 689 Module: C:\OTRS\otrs\bin\cgi-bin\index.pl (v1.87) Line: 47 Have looked through mailing list archives and documentation but unsuccessful so far in find documentation to resolve this error. Thank you, Nathan Campbell Systems Administrator Dallas Symphony Orchestra