From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Adi Ariyanto Sent: Monday, July 16, 2012 6:01 AM To: otrs@otrs.org Subject: [otrs] Question on Installing OTRS
Hi, I would to know the general step on installing OTRS, I have install my Debian Linux and OTRS with detail partition below :
root@itsupport:~# df -h
Filesystem Size Used Avail Use% Mounted on
/dev/sda1 323M 279M 28M 91% /
tmpfs 502M 0 502M 0% /lib/init/rw
udev 497M 116K 497M 1% /dev
tmpfs 502M 0 502M 0% /dev/shm
/dev/sda9 7.8G 146M 7.3G 2% /home
/dev/sda8 368M 11M 339M 3% /tmp
/dev/sda5 7.4G 722M 6.3G 11% /usr
/dev/sda6 2.8G 324M 2.3G 13% /var
I got stuck when found my root partition already 91%, does anyone have the same problem like me ?
Can I install OTRS not in root partition ? but in home partition ?
Can I resize the root partition size use free space from home partition ?
Thank you
Note that this may require a manual install of the source, check for dependencies, etc. Read the readme.
you could also
mkdir /opt
ln -s /home/otrs /opt/otrs
IMOHO . if not comfortable or capable with correcting the space issue to afford the space to install OTRS. Innstalling from source and allow the installing to home (or similar) is a bad recipe. I would recommed that looking into clearing or increasing the drive space and allow the package install to run normally. The suggestions provided will work but require more administration skills both for the installation and for continued management, maintenance, and updates.