
9 Mar
2010
9 Mar
'10
2:02 a.m.
Thanks a lot. The problem is solved.
2010/3/9 Nils Leideck - ITSM
Hi 李森,
On 08.03.2010, at 10:19, 李森 wrote:
Set Header1:X-OTRS-Queue Value:6
this needs to be the Queuename, not the DatabaseID Just run a "select name form queue" to find the Queuename.
Nils Leideck
-- Nils Leideck Senior Consultant
nils.leideck@leidex.net nils.leideck@otrs.com
http://webint.cryptonode.de / a Fractal project
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