
2008/7/2 Helisandro Luiz Krepel Pereira
Hi Everyone.
I tried to enable the LDAP Authentication on otrs (2.1.7). But when I changed the /Kernel/Config.pm I received the message:
Error: Access denied for user 'otrs'@'localhost' (using password: NO)
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Wed Jul 2 17:47:19 2008
Message: Access denied for user 'otrs'@'localhost' (using password: NO)
Traceback (32194): Module: Kernel::System::DB::new (v1.57) Line: 172 Module: Kernel::System::Web::InterfaceAgent::Run (v1.17.2.1) Line: 145 Module: ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 47 Module: (eval) (v1.81) Line: 203 Module: ModPerl::RegistryCooker::run (v1.81) Line: 203 Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 169 Module: ModPerl::Registry::handler (v1.99) Line: 30
I don't know what I need to do to fix this.
Thanks for all.
PS: Sorry my terrible English -- Helisandro Pereira
-- Helisandro Pereira