Hi alone, i think this depends on the version of OTRS you are using. In 1.3+ there are bulk actions implemented but i didnt take a closer look at it. else a generic agent job may be helpfull. just 2 ct. Li otrs-bounces@otrs.org schrieb am 05.11.2004 13:29:18:
Hello All,
Is there a way to bulk update multiple/all tickets to another stage? Like Deleted, closed, rejected?
I've got 1900+ tickets in my Raw queue, that I want out of there... And preferably not by closing each and every one seperatly.
Thanks! Mark _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f?r Ihr OTRS System? => http://www.otrs.de/