Re: [otrs] Associated service by queue

Hi, we made an open source add on that can help you on that. Please test it before putting in production environment: http://complemento.net.br/works/download-queue-and-services/ You just need to fill up the form and the package goes to your email. Regards, Ronaldo Richieri 2016-07-21 16:27 GMT-03:00 Jesus Rivera :

But I thought it was easier , for example There is a camp already habilité I called Service , is a drop-down list and thought that could be activated from the section Services ?

Go ACL did not know you could do that , although I do not understand much ACLs , thanks investigare

On 21/07/16 15:22, Leonardo Certuche wrote:

Hello,

Take a look at the admin manual, you can do that using ACLs: https://otrs.github.io/doc/manual/admin/stable/en/html/customization.html https://otrs.github.io/doc/manual/admin/stable/en/html/customization.html

On 21 July 2016 at 14:15, Jesus Rivera wrote:

...

Good afternoon , the query is simple, as I manage to activate and associated services queue ?

Greatly appreciate the help they can provide .

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